Visitor Regulations
We warmly welcome you to the Pomeranian State Museum and hope you have a pleasant and inspiring visit. The following visitor regulations are designed to inform you of important rules that help ensure a safe and relaxing visit for everyone.
Opening hours
The Pomeranian State Museum is open from Tuesdays to Sundays from 10 am to 5 pm. The monastery garden is open during these hours from May to October.
The museum is closed on Mondays, as well as on Christmas Eve, and New Year’s Eve. It is generally open on public holidays. Different opening hours may apply on special occasions; the museum reserves the right to make such arrangements.
Prices
Please refer to the notice at the ticket office or the museum’s website for the current admission prices and fees.
Guided tours and group visits
Public guided tours for individual visitors (in German) take place on the dates published in the events programme and on the website (in German).
Guided tours for groups are available by prior booking. In addition to the admission fee, a tour guide fee per group is charged in accordance with the fee schedule. The maximum group size is 15 people. Larger groups will be split accordingly; a tour guide fee applies to each sub-group.
Admission and guided tour fees are payable at the ticket office or via the online ticket sales system (in German). For school groups, the rate for educational museum events applies. Registered groups take precedence over self-guided groups. Groups with their own guide must arrange and confirm their visit in advance with the museum administration.
The Pomeranian State Museum is an educational and research institution affiliated with the University of Greifswald. Academic events are organised in consultation with the museum administration and are free of charge.
Cloakroom and luggage
To protect the exhibits, we ask that you leave or store any bulky items, umbrellas, wet clothing, as well as rucksacks, bags, and photographic/film equipment larger than A4 size (approx. 20 × 30 cm, max. 15 cm depth) at the cloakroom on the ground floor or in the basement before entering the exhibition spaces.
Coats must be handed in or worn; they must not be carried over the arm. During events, large items of luggage must be handed in at the cloakroom or at the ticket desk. When in doubt, please follow the instructions of the supervisory staff.
Cloakroom storage is free of charge. Lockers are available for valuables; these are secured with a € 1 coin. No liability is accepted for items left in the cloakroom or lockers. A fee of € 8.00 will be charged if the key is lost.
Folding stools can be borrowed free of charge and taken into the exhibition rooms.
Behaviour in the exhibition and event rooms
Teachers, group leaders and parents or guardians are responsible for the behaviour of the children and young people in their care and must supervise them at all times. Toddlers must be held by the hand.
Eating, drinking, and smoking are not permitted in the exhibition rooms; bringing food and drink into the premises is also prohibited. Please set your mobile phones to silent mode so as not to disturb other visitors.
Visitors are liable for any damage caused by their own behaviour.
Supervisory staff
Visitors must comply fully with the instructions given by the supervisory staff. Failure to comply with the visitor regulations or disregard for these instructions may result in visitors being asked to leave the museum. In the event of repeated breaches, visitors may be banned from the premises.
Protecting the exhibition objects
The exhibition objects must not be touched; exceptions are clearly marked.
No objects that could cause damage may be used in the immediate vicinity of the exhibits.
Animals are not permitted in the exhibition rooms or in any other indoor or outdoor areas. Should a theft alarm be triggered, the museum is entitled to close exits and carry out checks on visitors.
Photography and filming
Photography and filming for private purposes are permitted in the exhibition rooms and the Forum, provided no flash is used. Photography and filming for commercial purposes and for current news coverage (press) are permitted only with the written consent of the management. A fee is payable for photography for commercial purposes (see schedule of fees).
Library and archive
Separate user regulations apply to the library and the archive. Access to the archive is subject to prior arrangement with the management.
Facilities and accessibility
The toilets are for the exclusive use of museum visitors. An accessible toilet is located on the ground floor.
A baby changing room is located on the ground floor; further information is available at the ticket desk.